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ABN: 11 578 278 567
Email: midnightmagick.au@outlook.com

Location: Beveridge Victoria

Terms & Conditions

SHIPPING AND DELIVERY

LIABILITY DISCLAIMER

REFUND POLICY

PAYMENTS

We use Auspost as our shipping method for all orders being posted. We offer a flat rate charge of $15.00. All orders will be packed and shipped within 7 business days. (This is subject to weekends and public holidays). If the delivery address is unit or a shop address, signature on delivery is highly recommended, and if you wish for this, please email us at midnightmagick.au@outlook.com and we will forward a separate invoice for this added cost. Signature on delivery option generally covers item under insurance for maximum value of $100. If signature on delivery option is not mentioned and items are not received, Midnight Magick will not be liable for any lost shipments. We will provide you with a proof of items sent by sending you copies of shipping label and tracking number. Should you wish, you can take matter further directly with Auspost. Australia Post make every effort to deliver goods within the estimated timescales, however delays may occasionally occur due to unforeseen circumstances and will not be liable for any delay or failure to deliver within such timescales. These delivery times can be found on the Auspost website.

Midnight Magick assumes no liability for property damage or personal injury resulting from the use of any product sold. Crystals, gemstones and metals traditional uses may help, negate, protect, encourage, strengthen and balance and thereby assist in healing. Their effects can be extraordinary but please use only as a tool in addition to medical advice and not as a substitute for proper care. If there is an illness, it is highly recommended to seek professional medical attention from a qualified physician. Customers should be advised that crystals and stones are not recommended for small children and they should only be used by children under adult supervision. Crystals and stones can have sharp edges. Small crystals and stones should never be left near toddlers and babies. Small stones, especially tumbled stones have an appearance similar to candy. All of the information contained on this website is of a general nature and intended for educational purposes only. Midnight Magick makes no guarantees as to the appropriateness, accuracy or usefulness of any and all of the information contained or referenced in this website. Midnight Magick disclaims any and all responsibility and liability arising from your use of this website. If you are uncertain about any product sold by Midnight Magick, please contact via email - details are listed above.

Please take care with your selection of your order as we do not offer refund or exchange if you change your mind. At Midnight Magick we ensure all items are packed carefully, using a variety of products such as bubble wrap, packing beans and other packing materials to prevent any damages made in transit. Midnight Magick do not offer refunds on items that may get damaged during transit. Once items are packed and have left us, it is out of our hands. Rest assured, we pack our products in a way to prevent any damages during transit.

Payments can be made either by any payment methods listed on our website such as credit card, debit card and paypal. Orders will only be shipped once the amount payable is received in full. All payments are to be made in AUD$. We are under no obligation to provide the product to you at the incorrect (lower) price if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing. Products are subject to availability. In the event that we are unable to supply any product we will inform you as soon as possible. A full refund will be given where you have already paid for the product.

RECORDED INFORMATION

We will only use or disclose your personal information for the primary purpose of our business or purposes related to our business activities such as marketing. In each direct marketing or promotional communication with you, we will advise you how to notify us if you do not wish to receive any further communications from us. We will not publish your name in connection with any information you provide without your permission. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. In order to deliver our services & products to you, we provide your name and address to the relevant business partners like Courier Company & Australia Post. Without this, order delivery is not possible. We do not rent, sell or otherwise disclose your personal information to any third party companies or organizations without your prior consent.

PRODUCTS, RETURNS & REPLACEMENTS

All sizes and measurements of the products are approximate; we have tried to make sure that they are as accurate as possible. No two polished items are the same as they are handmade. Many stones have naturally occurring inclusions, fractures and cracks that do not affect their individual quality. We appreciate your business and wants you to be 100% satisfied with your purchase. We do not refund or accept returns for change of mind,. For any breakages, please notify us within 3 days of receipt of shipment. A request can be lodged via Auspost for a refund on damaged goods. Midnight Magick does the best of their ability to ensure items do not get damaged and are packed accordingly using quality packing materials. Once items have left the hands of Midnight Magick, it is out of our control.

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